Refund Policy

Effective Date: January 2,2024

1. Introduction

At ULTRAVIEW UK, we strive to provide the best IPTV service. However, we understand that there may be circumstances where you may wish to request a refund. This Refund Policy outlines our terms regarding refunds for our services.

2. Eligibility for Refunds

Refunds are available under the following conditions:

• If you experience technical issues that we are unable to resolve within 48 hours.
• If you cancel your subscription within the first 7 days of purchase.
• If you have not used the service during the refund request period.

3. How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following information:

• Your name and contact information.
• Your order number or subscription ID.
• A brief description of the reason for the refund request.

4. Processing Refunds

Refund requests will be processed within 7-10 business days. You will receive a confirmation email once your refund has been processed.

5. Changes to This Refund Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at [email protected].